About the program
Emergency Support Services (ESS) provides short-term basic support to individuals who are evacuated during an emergency. This may include temporary accommodation, food, clothing, and other essential services. If you have home or tenant’s insurance, please contact your insurance provider to inquire about coverage for living expenses during an evacuation.
Pre-register for ESS
If you have been evacuated and need ESS, register for Evacuation, Registration and Assistance (ERA) online at ess.gov.bc.ca. We encourage you to get the BC Services Card app, which is a digital ID for your mobile device and may help you receive faster service (e.g. direct deposits) when registering for ERA. If you need support setting up the app before you register for ESS call 1-888-356-2741. Pre-registering helps speed up in-person registration and allows faster access to support.
There are eligibility requirements for accessing ESS and the supports provided are determined by a case to case basis. Services may be available for an extended period and services may include:
- Primary services include temporary lodging, food, clothing and incidentals (e.g. toiletries).
- Specialized services include emotional support, health services (e.g. first aid), pet care and transportation.
Volunteer opportunities
The ESS team relies on volunteers. Through training, mentorship and practice, our dedicated and compassionate ESS volunteers are ready to provide short-term essential needs to those impacted in an emergency. Learn more about the program and sign up to volunteer.