Protective Services

The Protective Services department is the combined team of Bylaw Compliance and Community Safety Unit.

The Protective Services team creates a better community through programs that support a sense of community, commonality and responsibility among our citizens. By ensuring that everyone feels that they are a part of the community we are able to improve the safe behaviours of citizens and provide assistance to law enforcement. The department also works closely with local social agencies to ensure that all citizens have access to shelter and security, which promotes positive community feeling and reduces crime.

How the Community Safety Unit can help you:
  • RCMP volunteers provide public safety programs such as Speed Watch, Cell Watch and Citizens on Patrol.
  • Citizens are invited to participate in crime prevention at home through Block Watch, Business Watch and other programs assisting the RCMP in deterring crime. 
  • Providing bicycle training, scooter training, fraud prevention and business and seniors' programs to increase the safe use of City streets and sidewalks.
  • Help you to report a crime.
How the Bylaw Compliance group can help you:
  • Learn more about bylaws, how they set and maintain community standards and how to comply with them.
  • Learn about traffic safety and how City bylaws mirror the Motor Vehicle Act.
  • Pay or dispute your bylaw ticket or fine.
  • Find out how to make a complaint.