Customer Satisfaction Survey Community Infrastructure & Development

Thank you for taking the time to fill out this survey.

This information will be used by the City of Vernon to provide better service to our customers.

Personal information contained on this form is collected and used only for the purposes of responding to your request, as per Section 26(e) of the Freedom of Information and Protection of Privacy Act (FOIPPA).  The information on this form is collected for use by the City of Vernon.  For more information, please contact the Records Coordinator.

Customer Satisfaction
The application met the timelines that I was told to expect.
I received callbacks or responses to enquiries within 24 hours throughout the process.
Staff were courteous and helpful.
Staff provided sufficient information about the process, including requirements for approval and potential costs.
To what extent do you agree or disagree with the following statements about your experience with your application?
Did you have a pre-application meeting with staff?
What role did you play in this application? Select all that apply.