Utilities Auto Payments
It’s fast, free, and convenient
No. As long as you are on the auto-debit plan, your automatic payment will be processed on the due date resulting in no interest charges.
Yes, you can cancel at any time by giving three weeks written notice to the Finance Department.
You will receive your Utility bills as usual, however, the comments section of the bill (in the top right hand corner) will indicate $xx.xx will be automatically withdrawn from your bank account. The payment will automatically come out of your account on the due date as indicated on the bill.
The City currently charges a fee of $25.00 for each NSF payment. The auto-debit program applies the same penalty. If an account has more than three NSF charges in a year, the account will be removed from the auto-debit program.
No, however if you wish to pay instalments please check with your financial institution for automated payment options.
You must contact the City Utility Department at least three weeks prior to your next billing due date in any of these circumstances:
- Selling your property
- Stopping payment
- To cancel your enrolment in the plan
- Changing bank, branch, or account