Utilities Auto Payments

How does it work?

This voluntary program authorizes the City of Vernon to automatically withdraw your utility account balance from your bank account on each billing due date (approximately every three months). This covers City services including water, sewer, garbage collection and recycling.

Customers enter into the program by providing bank account information as well as a void cheque (for chequing accounts) or bank, transit, and account numbers (for savings accounts).

It’s fast, free, and convenient

Just complete the form provided, attach a void cheque and drop off or mail it to us. Your utility payments will be withdrawn from your account on each billing due date.

Benefits to You
  • Your utility bill is always paid on time, so no interest charges
  • No administrative charges
  • No more mailing cheques or waiting in line
How do I apply?

Application for the program can be made at any time.

  1. Utility Auto Debit Payment Plan Application Form and fill it out
  2. Attach a "VOID" cheque
  3.  Send to 
How do you stop your Utility Auto Debit Payment Plan?

In selling your property, you or your lawyer MUST terminate the Utility Auto Debit Payment Plan by providing written authorization to the City Finance Department before the 10th of the same month utilities is due, in order to stop the withdrawal on the utility due date.

Utility Auto Debit Payment Plan Change/Cancellation Form

Utility Due Date Months are:

  • February
  • May
  • August
  • November
Common Questions & Answers
Will I get charged interest if I am on the Auto Debit Payment Plan?

No. As long as you are on the auto-debit plan, your automatic payment will be processed on the due date resulting in no interest charges.

Can I cancel?

Yes, you can cancel at any time by giving three weeks written notice to the Finance Department.

Will I still receive bills? How will I know that my bill amount will be withdrawn automatically after I sign up?

You will receive your Utility bills as usual, however, the comments section of the bill (in the top right hand corner) will indicate $xx.xx will be automatically withdrawn from your bank account. The payment will automatically come out of your account on the due date as indicated on the bill.

What if I don’t have enough money in my bank account on the withdrawal date?

The City currently charges a fee of $25.00 for each NSF payment. The auto-debit program applies the same penalty. If an account has more than three NSF charges in a year, the account will be removed from the auto-debit program.

Can I pay a set amount each month?

No, however if you wish to pay instalments please check with your financial institution for automated payment options.

How do I make changes to my account, or under What circumstances do I need to contact City Hall?

You must contact the City Utility Department at least three weeks prior to your next billing due date in any of these circumstances:

  • Selling your property
  • Stopping payment
  • To cancel your enrolment in the plan
  • Changing bank, branch, or account