Secretary I - Corporate Services/Reception




Up to three (3) positions


Competition #:        127-COV-22

Closing Date:          Internal applicants – August 10, 2022

                                 External applicants – August 17, 2022

Rate of Pay:             $29.84 per hour (as per CUPE, Local 626, Vernon Civic Employees Collective Agreement)

Band:                       4 – Schedule A (as per CUPE, Local 626, Vernon Civic Employees Collective Agreement)   

Days/Hours:            Monday to Friday / Varies


Reporting to the Manager, Legislative Services, this position performs a variety of secretarial and clerical duties.  This position also provides reception services for City Hall.



Secretary I – Corporate Services

  • Functions as an administrative secretary to the Corporate Services Division.
  • Performs a variety of standard clerical work, such as distributing of internal mail, photocopying, and assembling of documents.
  • Creates files for the Corporate Filing System and files correspondence.
  • Assists in the creation of Corporate Records, electronically and paper format, in accordance with the current records retention bylaw.
  • Assists in Records Maintenance, including storage, destruction and retrieval services.
  • Assists in the implementation of the ERMS System, as required.
  • Provides coverage for file management in the absence of the Coordinator.
  • Assists in the annual purge of the City’s records according to the classification schedule, and assists all Divisions with the annual purge of records within their Offices of Responsibility.
  • Types a variety of documents from copy, rough draft and/or previously prepared data.
  • Unpacks and distributes stationary supplies for City Hall.
  • Prepares and delivers city mail to post office.
  • Prepares minutes, agendas, correspondence and schedules meetings.
  • Provides back-up for the Records/Committee Clerk with respect to Committee duties, as required.
  • Performs various other clerical duties as required.



  • Answers incoming calls, screens calls to determine appropriate referral from information provided, connects calls to correct referral, and forwards to voice mail or takes messages when unable to make contact with the referral.
  • Answers routine questions over the telephone and counter concerning departmental operations within delegated authority, reports complaints, and notes overloaded lines.
  • Memorizes changes in departmental personnel and their responsibilities and advises other departments, as required, of such changes.
  • Performs counter reception duties, obtains and records preliminary information from callers, and directs callers to a waiting or interview room.
  • Types a variety of documents from copy, rough draft and/or previously prepared data.
  • Sorts and opens City Hall mail, date stamps, and distributes the same.
  • Maintains data bases and spreadsheets as assigned.
  • Responds in writing to general inquiries received from the City’s email address and/or refers the inquiry to the appropriate contact.
  • Receives requests and distributes City Pins per the City of Vernon “City Pins” Policy.
  • Maintains and reports assigned statistics.
  • Performs other related duties as assigned.
  • All persons employed by the City of Vernon will be required to assist the City in providing emergency services.  Duties assigned during an emergency may differ from regular duties.


Required Education and Experience:

  • A minimum of 1 year’s related office experience.
  • Completion of an Office Administration Certificate, or equivalent.
  • A combination of related education and experience may be considered.


Required Knowledge, Skills and Abilities:

  • Proficient use of computer-related software and general office equipment.
  • Thorough knowledge of business English, punctuation and grammar.
  • Working knowledge of office procedures, functional terminology and departmental regulations.
  • Skilled production of neat, accurate typing of 55 correct words per minute.
  • Demonstrated proficiency with minute taking.
  • Ability to transcribe material (including notes) with satisfactory speed and accuracy.
  • Ability to exercise courtesy, tact, diplomacy and some persuasion in the exchange of non-routine information with other City employees, and the employees of private companies and members of the general public.
  • Ability to communicate effectively orally and in writing.
  • Basic knowledge of standard office equipment.
  • Proficiency in MS Excel, Word (including mail merges), PowerPoint.


Preferred Education and Experience:

  • Previous switchboard experience.
  • Previous experience working in a municipality.


Conditions of Employment:

  • As a fundamental term and condition of employment with the City of Vernon, candidates will be required to provide proof of full vaccination against COVID-19.


How to Apply

Please submit your resume, quoting the appropriate competition number to:  Human Resources, City of Vernon, using one of the following methods:

  • Online at (In MS Word or PDF Format) or
  • By Fax: (250) 550-3551

Internal applicants are asked to complete the Internal Application Form located on Jostle and forward this along with a resume.

By making application, you are authorizing the City of Vernon to verify, through whatever means deemed appropriate, any information included in your applicant profile.

The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted. No phone calls please!