Coordinator, Administration - Recreation Services


Competition #: 46-COV-20
Closing Date: 
April 13, 2020

Reporting to the Manager, Customer Service, the Coordinator, Administration – Recreation Services coordinates the administrative function, registration and the booking software system, and oversees the recreation clerical staff.


  • Supports the Manager, Customer Service - Recreation and the Recreation Management Team through the coordination of the administrative functions of the division.

  • Acts as a super user for the Recreation Management Software system, and is responsible for managing upgrades, issues, accounting, and system maintenance.

  • Responsible for creating the programs, postings, and reports within the software system.

  • Develops office policies and procedures for review and approval to achieve assigned objectives for the Recreation administration office.

  • Determines appropriate staffing levels to ensure customer service is consistently delivered.

  • Assists in the attraction, recruitment, assessment, development, and performance of the Recreation clerical staff and makes recommendations to the Manager, Customer Service - Recreation.

  • Schedules and directs the work of Recreation clerical staff.

  • Organizes and conducts training, educational clinics, and workshops for staff.

  • Responsible for the time sheets of clerical staff.

  • Assists Manager, Customer Service - Recreation with the preparation of the Recreation administration office annual operating budget for review, including that approved budgets are properly administered and controlled.

  • Oversees departmental revenues including checking and balancing cash receipts and reviewing bank deposits.

  • Prepares daily, weekly, and monthly cash summaries and reports.

  • Ensures the accuracy of all funds collected and related reports submitted to other departments and jurisdictions.

  • Manages the donation requests for the department, and evaluates and approves as per department policy.

  • Oversees the Affordable Access Pass Program for financially disadvantaged participants.

  • Acts as a router for purchase orders and requisitions.

  • Performs clerical duties such as but not limited to, processing work orders and cheque requisitions.

  • Responsible for petty cash, and NSF cheques.

  • Acknowledges receipt of inquiries and complaints for the department, investigates, drafts responses, and tracks correspondence.

  • Maintains an inventory of all required office supplies for both offices and pool accessories.

  • Maintains the inventory of keys for the department and issues keys to all staff at the direction of the management team

  • Oversees the electronic records management system for the division.

  • Acts as emergency back-up for pool staff as required by the BC Guidelines for Pool Operators.

  • Performs other duties as assigned.

  • All persons employed by the City of Vernon will be required to assist the City in providing emergency services.Duties assigned during an emergency may differ from regular duties.

Required Education and Experience:

  • Diploma in Business Administration or equivalent.

  • Minimum three years progressively responsible experience including cash handling, and at least two years have been in a supervisory role.

  • Current valid BC Drivers’ License

  • An equivalent combination of education and experience may be considered.

Required Knowledge, Skills and Abilities:

  • Sound knowledge in the use of industry related computer applications including Recreation Management Software and Microsoft Office.

  • Demonstrated leadership and supervisory skills.

  • Excellent interpersonal abilities with a commitment to team.

  • Excellent writing abilities including a thorough knowledge of business English, punctuation, and grammar.

  • Types 50 wpm, accurately.

  • Exercises courtesy, professionalism, and diplomacy in addressing complex items with both internal and external customers.

  • Safety conscious with a demonstrated knowledge of WorkSafe, and City of Vernon safety policies, procedures, and regulations.

  • Knowledge of basic accounting practices.

  • Uses a variety of general office equipment including a debit/credit machine, video surveillance equipment, and two-way radios.

  • Strong organizational skills which lend to successfully working in a fast-paced environment.

  • Self-starter and works well with minimal supervision.

  • Understands modern filing systems, and demonstrates the ability to initiate, implement, and maintain.

Preferred Knowledge, Skills and Abilities:

  • Experience in a municipal or other government environment.

How to Apply: 

Please submit your resume, quoting the appropriate competition number to:  Human Resources, City of Vernon, using one of the following methods:

  • Online at (In MS Word or PDF Format) or
  • By Fax:  (250) 550-3551

Internal applicants are asked to complete the on-line Application for Internal Posting form located on Jostle and forward this along with a resume.

By making application, you are authorizing the City of Vernon to verify, through whatever means deemed appropriate, any information included in your applicant profile.

The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted. No phone calls please!