Water Reclamation & Spray
The Utilities Division is responsible for all
underground construction of water, sanitary sewer, and storm mains
and services on the public right of way.
Sanitary Sewer Service Connection Policy
It is the responsibility of the property owner to clear blockages
in a lateral sanitary sewer service from the dwelling to the sanitary
service main, which includes the section of line located on City
1. If a call is received that the dwelling is
flooding with foreign sewage, the Operations Department shall respond
immediately to clear the sanitary sewer main.
2. If a call is received that the service line
is blocked, the property owner is advised to contact a plumber.
3. If the property owner requests City crews
to respond, the property owner is advised that unless the service
line on City property is found to have failed, he shall pay all
costs of City staff and equipment, including overtime costs as per
the Collective Agreement, and sign a Request Form prior to the City
proceeding. City crews shall then respond.
4. The City may inspect the lateral service
using a video camera. If the lateral service camera confirms there
is no structural problem in the lateral service line from the property
to the main, the property owner shall be invoiced for costs of staff
and equipment. If this section of service line is found to have
failed, then the City will repair the service line. Structural problems
would involve a line which has collapsed, separated, has reverse
grade, or has roots entering it.
REASON FOR POLICY
This policy clarifies responsibilities for sanitary sewer service
maintenance which saves the City unnecessary maintenance and administrative
costs and reduces the risk to the City for insurance claims.
for Hydrant Use (PDF Form)
This form is editable and can be filled
out within Adobe Acrobat Reader, then printed.
Mail to the address below along with a cheque
payable to the City of Vernon, amount $120.00, or drop off the application
with a $120.00 cheque to the Operations Centre, 1900 48 Avenue,
between the hours of 7:30 A.M. and 4:00 P.M.
1900 - 48 Ave
Vernon, B.C. V1T 8Y7
Phone: 250-54-WORKS (549-6757)