Information Services

The Information Services Division (IS) was created in 2001, tasked with developing, maintaining, and spearheading high-tech initiatives to increase services and efficiencies to the general public and staff. While primarily an internal service provider to the other divisions of the City of Vernon, we also provide contract IS work to other levels of government. Our team is made up of key individuals, each progressive, dedicated, and highly motivated to deliver the best service at the best value.

We are responsible for the development, delivery, and maintenance of all forms of the City's electronic services, including digital data, and our distributed mapping system. Our goal is to supply valuable, reliable, accurate and useful electronic services to the staff, public and visitors of the City of Vernon.

Technical Services

Among a few of the Enterprise products utilized to deliver efficient technical services:

  • Cisco Avvid
  • WAN network infrastructure
  • Tempest Suite
  • Vadim
  • Map Guide
  • Cityworks
  • AutoCad products
  • ESRI products
  • Novell
  • 2500+ digital devices.

Over 30 dedicated servers distribute in excess of 12 terabytes of data utilizing a web of network infrastructure spread out over the north okanagan. We provide a proactive service to minimize downtime and maximize efficiency such as disaster recovery, backups, virus firewalls and spam filters.

Website Development
The City of Vernon website receives over 26,000 visitors per month with over 26 gigs of data being transferred. Our mandate is to continually change and upgrade the website to service the public in an easy and understandable way. Almost 55% of the visitors are new visits, with 63% of them from Search engines, 20% from direct traffic and 16% from other sites referring to ours.