Financial Services

  • Accounting
  • Accounts Payable
  • Cashiering
  • Cemetery
  • Property Taxes & Home Owner's Grant
  • Treasury
  • Utilities (Water, Sewer, Garbage & Yard Recycling)
  • Other Financial Forms & Documents
  • The following is a list of our services:


    The accounting records for the City are maintained by our office. We provide periodic financial statements for both internal and external use, prepare the annual budget, and advise both Council and other Divisions on budget impacts of current events or upcoming issues.

    We also liaise with the Council appointed auditors for the complete audit of the financial records and attestation of the accurateness and reasonableness of the annual financial statements.

    Accounts Payable

    We process approximately 11,000 supplier invoices annually and prepare 5,400 cheques to suppliers. Cheques are issued weekly to ensure timely payment of invoices and to take advantage of supplier discounts where offered.


    City Hall Hours:

    Monday to Friday – 8:30am to 4:30pm

    Our cashiers are available Monday to Friday between the hours of 8:30 AM and 4:30 PM to receive payment for all fees and charges levied by the City. These include utility bills, property taxation, other invoices, business licences, building permits, development fees, parking meter fines and miscellaneous fees. The City generally accepts cash, cheques and debit cards. Under certain circumstances there may be a requirement for payment by way of a certified cheque or bank draft.

    To avoid line-ups, particularly during due dates for taxes and utilities, you are encouraged to drop-off or mail in post dated cheques. However, you must ensure that these payments are received prior to the due date to avoid a penalty. The City has also made available a prepayment plan for paying next year's property taxes and you are encouraged to take advantage of this automatic payment plan.


    The City is responsible for the operation of Pleasant Valley Cemetery, the sale of cemetery plots, interment permits, marker permits, scheduling burials and the maintenance of burial records.

    The operation of the cemetery is subject to the Provincial laws and regulations as well as the City bylaw. The City bylaw provides for control of plot sizes, headstone markers, flower stands and related items. It also provides for fees for interments and related costs.

    Property Taxes

    Property Tax Due Date – First working day after July 1st

    Property taxes are one of the City's biggest revenue sources, and are critical to the health and livability of our city.

    Your tax dollars help pay for many of our essential services, such as police, fire fighting, and emergency rescue.

    We also rely on property tax revenues to build stronger communities.

    Your payments help us fund our recreation and community centres, libraries, parks, and much more

    When are Property Taxes Due?

    Property taxes are due the first working day in July, to avoid a penalty of 10%. Payments and a properly completed home owner grant application, if eligible must be received by the property tax due date, no exceptions.

    Receiving Your Property Tax Notice

    We prepare and mail approximately 19,000 property tax notices annually.  All property tax notices are mailed annually in the third week of May.

    You do not need to have your property tax notice in order to pay your property taxes.  You are responsible for paying your taxes whether or not you have received your notice.  Property owners who have not received their tax notice by the second week of June should contact the Revenue Branch at 250-545-1361.

    Paying Your Property Taxes

    There are many ways you can pay your Property Tax Notice, by mail, in person at City Hall, at your ATM or bank, through your mortgage and online through your financial institution.

    Home Owner Grant

    The Home Owner Grant is a provincial program that helps reduce the amount of residential property tax you pay.  If you are eligible for the grant, the Province of BC reduces your taxes by the amount of the grant.

    You must apply for your Home Owner Grant each year (by the July due date of your main property tax bill) in order to avoid penalties..

    You still need to claim your grant if you are paying your taxes through your mortgage, the Property Tax Pre-payment Plan, or through tax deferment. Even if you cannot pay the balance of your taxes for any reason, you may still submit a grant by itself in order to receive its benefit.

    Am I Eligible to Claim the Home Owner Grant?

    How to Apply for the grant correctly to avoid unnecessary penalties

    Claiming Your Home Owner Grant Electronically

    You can claim your Home Owner Grant, if eligible, online on the City's website. Visit and follow the links to apply for your HOG. You will need to know your FOLIO NUMBER and your ACCESS CODE both are located on the top portion of your Property Tax Notice.

    Penalties and Late Payments

    To avoid a penalty of 10%, payments and properly completed applications for the Home Owner Grant (HOG), if eligible must be received on the property tax due date, no exceptions, whether you received your property tax notice or not.  The 10% is charged per the Community Charter.

    Property Tax Prepayment Plan

    Always pay your Property Taxes on time.  Sign up for the Property Tax Prepayment Plan to automatically pay each year.  Remember that you still need to claim your home owner grant.

    Property Tax Estimator

    What will your tax bill be in 2014? Calculate your property taxes with our online Property Tax Estimator.

    Have You Recently Moved or Purchased a New House or Condo?

    Learn more about who's responsible for the property taxes on a property during a purchase / sale if you are a new owner or selling your property.

    Am I Eligible to Claim the Home Owner Grant?

    Frequently Asked Questions about Property Taxation

    Property Tax Forms & Documents

    My City
    3 Taxes & Utilities
    2 Business Licences

    Home Owner Grants

    If you have your property tax statement you can claim your Home Owner Grant online. With ehog, all you need is your Folio number and Access code.

    Tax Sale

    Any properties that have delinquent taxes (unpaid taxes from the two previous years) will be sold for taxes at the annual tax sale on the last Monday of September. The original property owners have one full year to redeem ownership of the property by paying all outstanding taxes and charges related to that property. If these amounts are not paid, then the original owner and all registered lien holders will lose their rights to that property and it will become the sole ownership of the individual purchasing the property at the tax sale.

    Tax Sale Purchases

    Tax Sale Auction

    • A public auction will be held at 10:00 a.m. on the last Monday on September each year. This year the sale date is September 28th, 2015.
    • A listing of properties, which could potentially be auctioned at the Tax Sale can be viewed on the City website in early September at
    • Current owners have until 9:59 a.m., Monday, September 28th, 2015 to pay taxes to avoid the sale of their property at the tax sale.
    • Tax Sale is an open bidding auction.
    • Bidders must sign in, prior to 10:00 a.m., the start of Tax Sale.
    • If the bidder is successful at purchasing a property, the purchaser must complete and sign documentation directly after the close of Tax Sale.
    • The purchaser will receive a “Purchasers Invoice”, which can be taken to the bank.

    Payment from Purchaser

      • The purchaser has 1 hour from the close of the tax sale to pay for the purchased property.
      • Payment is to be made at City Hall 3400 30th Street, to the Finance Cashier.
      • Payment must be received in full & for the exact bid amount for the property and the Purchasers Invoice must be accompanied by the method of payment made at City Hall.
      • Payment methods accepted only by:
        • -Bank Draft
        • -Certified Cheque
        • -Cash
        • –Interac
    • The original owner has one (1) year after the property is sold at Tax Sale to pay the taxes and buy back their property. This is called a redemption.
    • All registered charge holders have full rights to redeem the property.
    • To redeem the property, the charge holder must remit the full upset price, plus interest on the purchase price at an interest rate set by the Province.
    • As soon as the property is redeemed, the Collector will refund to the Tax Sale purchaser the purchase price, plus interest to the date of redemption.

    Rights During Redemption Period

      • Section 421 of the Local Government Act provides that when real property is sold at Tax Sale, all rights held by the person who at the time of the sale was the owner, immediately cease to exist, except for the right of redemption, the right to bring an action to set aside the Tax Sale, and the right to possession.
      • The registered owner’s right of possession is subject to the purchaser’s right to bring action against the original property owner for waste (i.e. damage or destruction to the premises) and the right of the purchaser to enter onto the property to maintain it in the proper condition and to prevent waste.
      • Damage, destruction or loss of property during the redemption period is at the risk of the purchaser. The purchaser is advised to insure his interest in the property.

    Property Not Redeemed

    • If the property is not redeemed during the one (1) year period, the Collector registers the new owner at the Land Titles Office in Kamloops, thus cancelling all previous registered charges except for those matters set out in Section 276 (1) (c) to (g) of the Land Title Act and any lien on the Crown, an improvement district or a local district.
    • The new owners are required to pay the property sales tax to the Provincial Sales Tax Administrator after application has been made to register in the Land Titles Office.

    How to Avoid Tax Sale

    Tax Sale Information
    The following notes are intended to provide a general outline of the tax sale process. For complete information, you should consult the Local Government Act, in particular (but not limited to) Section 403.

    • The City is required by the Local Government Act, section 405 to sell at Tax Sale all properties whose taxes have not been paid for 3 years.
    • The Local Government Act gives the Collector authority to sell a property for the Upset Price which equals all outstanding taxes + penalties + interest + 5% administration costs + Land Title Office fees.

    Tax Sale

    • A public auction will be held at 10:00 a.m., on the last Monday in September each year. This year the tax sale date is September 28th, 2015.
    • To avoid your property from being sold at the Tax Sale Auction, all delinquent property taxes, plus delinquent interest must be paid in full no later than 9:59 a.m., Monday, September 28, 2015.
    • If your property is sold at the tax sale, you will have one year to redeem the property. However, redeeming after the tax sale has significant additional costs.

      Amount payable depends on when payment to the City is received:

      1. Before Tax Sale - Minimum payment of delinquent taxes (2013 taxes) + interest
      2. After Tax Sale - To redeem your property, payment of the following is required:

      - Current (2015 taxes) + penalty
      - Arrears (2014 taxes)  + interest
      - Delinquent (2013 taxes)  + interest
      - Land Title registration fee
      - 5% administration fees
      - Interest on bid price

      Methods of Payment
      Payments received after August 28, 2015 will only be accepted at City Hall by:

        • Bank draft
        • Certified cheque
        • Cash
        • Interact

      Note: Personal cheques will NOT be accepted after August 28, 2015


      • To avoid your property being listed in this newspaper ad, your delinquent taxes must be paid no later than Wednesday, August 26, 2015.
      • The legal description and street address must be published.

    Other Receivables

    We are responsible for the billing and collection for various services provided. These include work undertaken by City crews for specific properties; false alarm bylaw billings; services provided to other governments; property rental and lease fees and special project services.


    The City manages large cash balances and we are tasked with investing surplus cash to maximize the return on investment, ensuring that the investment is secure and taxpayer's funds are not at risk. The investments must also provide for correct timing to ensure that funds are available as required to meet the City's commitments.

    Our department initiates the required bylaws and supporting information related to long and short term borrowing, maintaining the records related to these borrowings, including the value of sinking funds associated with long-term debt.

    Utilities (Water, Sewer, Garbage & Recycling)

    Our division prepares the quarterly utility invoices for water, sewer, garbage, and recycling customers. Approximately 14,000 invoices are sent to customers as follows:

      Billing Period Month to expect bill Month of Due Date
    (30+ days after issuance)
    1st Quarter January 1 - March 31 April May
    2nd Quarter April 1 - June 30 July August
    3rd Quarter July 1 - September 30 October November
    4th Quarter October 1 - December 31 January February

    Click on the link below for more information on current utility rates, how to read your meter, how to understand your utility bill and to learn more about our Utility Auto-Debit Payment Plan..

    Utilities User Rates

    Property Owners/Landlords with Tenants
    Commercial and Multi Family Accounts Other Information

    Have You Recently Moved or Purchased a New House or Condo?

    Learn more about who's responsible for the Utilities on a property during a purchase / sale if you are a new owner or selling your property. 

    Frequently Asked Questions about Utilities

    For more information, contact the Utilities Department at: 

    Utilities Inquiries:


    In Person:

    City Hall 3400 30 Street

RDNO Greater Vernon Water Coldstream City of Vernon, BC City of Vernon, BC