Frequently Asked Questions (FAQ)
1. When is my Garbage /
Recycling picked up?
Please view our Garbage
Collection & Refuse Recycling pages for more information
including downloadable pick-up schedules and information.
2. What are the hours for
City Hall?
8:30 to 4:30 Monday to Friday. City Hall is closed on statutory
holidays.
3. What are the phone numbers for the City of Vernon and other local governments/agencies?
- City of Vernon - Contact Information
- Click here for a complete list of phone numbers, including other governments & agencies
- Click here for the "Who Ya Gonna Call" Contact Brochure
4. When are City Utility bills
due?
View City
Utitilities for more information.
5. When are Property Taxes
due?
Property taxes cover the fiscal year - January 1 to December 31
- and are due the first business day in July. Under the Local
Government Act, the municipality must charge a 10% penalty on
late taxes. The City of Vernon charges the 10% penalty immediately after the July
due date. View Property
Taxation for more information.
6. Can I pay my City bills
with a credit card?
Sorry, only payment by cheque, Interac or cash is accepted.
7. Can I pay my City bills
at my bank or through my bank machine?
Yes, please contact your financial institution for more information.
8. Can I make monthly payments
on my property taxes
Yes, please contact the Finance
Division or ask your financial institution or lender to collect
property taxes as part of your mortgage.
9. Who is the Mayor?
View City Council for more
information.
10. Who are the Councillors?
Buffy Baumbrough, Jack Gilroy, Shawn Lee, Patrick Nicol, Mary Jo O'Keefe, Bob Spiers. View City
Councillors for more information.
11. Are there any employment
opportunities?
Please check our Job Openings
online or call 545-1361 and ask for Human Resources.
12. When are Watering Restrictions
in effect?
Watering restrictions are on-going year-round. Check the Greater
Vernon Services - Water website for more information.
13. Where is the
Greater Vernon Recycling and Disposal Facility (landfill)
?
The
Greater Vernon Recycling and Disposal Facility is located south of Vernon, west of Hwy.
97 and is open Monday to Friday, 8:00 A.M. to 4:30 P.M., Saturday 8:00 A.M. to 4:00 P.M. (Closed
Sundays, Christmas Day and New Years Day). Click
here for location map.
14. Where should questions/comments
about Recycling be directed?
Contact Nicole Kohnert, P.Eng., Manager of Solid Waste at RDNO
by e-mailing nicole.kohnert@rdno.ca
or phoning 250-550-3741, or visit the RDNO
website for more information.
15. Can I pay a speeding
ticket at City Hall?
Speeding tickets cannot be paid at City Hall.
You may pay your ticket by mail, by sending your cheque or money order (payable to Minister of Finance and Corporate Relations) to Ticket Payment Processing, Bag #3505, Victoria, BC V8W 3N9, or drop by any Driver Services Centre, Motor Licence Office or Government Agent's Office in BC during regular business hours. Dispute notices can be sent via mail to Ticket Dispute Processing, Bag #3510, Victoria, BC V8W 3P7.
16. My street light is burned out, who
do I call?
Metal Pole: City Yards 549-6757
Wooden Pole: BC Hydro 1-800-224-9376

